Reputation Partners
Reputation Partners

Our Work

Marcus Hotels & Resorts

Marcus Hotels & Resorts, a leading national hotel management company, owns and/or manages 21 hotels, resorts and other distinct properties in the U.S. A force in the hospitality industry, the company provides expertise in management, development and historic renovations. The company’s portfolio includes a wide variety of properties including city-center meeting hotels, upscale resorts and branded first-class hotels. Reputation Partners, and Vollrath Associates prior to its acquisition by Reputation Partners, helped the company’s individual hotel and restaurant properties achieve high visible in their respective markets – such as Milwaukee, Chicago, Minneapolis, Oklahoma City and Omaha, among others – over the past five years.

Strategies

To support the company’s continued growth strategy across the U.S., Reputation Partners was challenged to increase the visibility of the company’s corporate brand among industry peers, hotel owners and developers. This strategy included demonstrating Marcus Hotels & Resorts’ industry leadership and depth of capabilities, attracting new partners for future ventures, reaffirming the company’s reputation among existing partners, and positioning Marcus Hotels & Resorts as an innovative national management company through its unique programming.

Results

Using a variety of public relations tactics to highlight Marcus Hotels & Resorts’ story and increase awareness of the corporate brand, as well as individual hotel and restaurant properties amongst target audiences, Reputation Partners secured over 1,000 media placements (resulting in 855.03 million impressions) in key local, regional, national and trade media outlets in just 2019, including Forbes, Midwest Living, The Chicago Tribune, N by Norwegian, The New York Times, Michigan Avenue Magazine, Milwaukee Journal Sentinel, LODGING, Indianapolis Magazine, Star Tribune and the Omaha World-Herald, among others.

In 2019, Reputation Partners also led proactive media outreach for the opening of a new boutique concept for Marcus Hotels & Resorts, Saint Kate – The Arts Hotel. Through targeted outreach, media events, a media roadshow and more, Reputation Partners secured 487 media placements, resulting in 379 million impressions and $2 million in advertising value equivalency alone for the hotel.

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