Reputation Partners
Reputation Partners

Our Work

National Aviation Manufacturer

Labor Communications, Employee Engagement

RP was enlisted by a leading national aviation manufacturer as it prepared for more than 3,600 members of the International Machinists and Aeropspace Workers Union (IAM) to return to work following an eight-week strike. After decades of a union-dominated environment, the company wanted to utilize the return-to-work milestone as an opportunity to reinforce expectations around safety and work rules. The company also wanted to empower and equip front-line supervisors to enforce the new expectations and rules with their union workforce – not a simple task after years of union control.

Our team facilitated focus groups with various levels of management to learn about the culture, employee sentiment, union/management dynamics and the underlying causes of the prolonged strike. Armed with the research findings, we developed both immediate and long-term recommendations on ways to improve internal communications, employee morale and overall relations between union and management representatives. We also developed a training program to educate front-line supervisors about communications best practices and empower them to effectively lead and manage the returning union employees.

Do you have a communications challenge or opportunity? We’re here to help.
Email Us
Back to top

We understand these are difficult times and want to assure all of our clients and friends of the firm that we’re here to assist in any way we can.
COVID-19 insights for your business.  Read More

Pin It on Pinterest