Simply put: No one cares more about your success than we do. The following qualities set Reputation Partners apart from the rest:
Our unrelenting focus on quality, our tenaciousness and our “always on it” mindset. We aren’t afraid to roll up our sleeves and do whatever it takes to get the job done. Reputation Partners has built our business through a relentless focus on consistently delivering results for all of our clients.
Our commitment to proactively and continually surface new ideas, approaches and solutions. We firmly believe that it is our responsibility to proactively come to clients with ideas and recommendations vs. simply waiting to be told what to do. We are always thinking about our clients, their needs and creative ways they can approach them.
Open, honest, and regular communication with clients. We are straight talkers who believe that constructive and ongoing communication with clients is essential to success. We build our clients’ trust by telling clients what we think they need to hear – even if that differs from what they may want to hear.
Senior-level attention: While we staff each client engagement appropriately with staff from a variety of levels, every client is actively led by a senior member of our team. Many agencies claim the same – our client satisfaction survey confirms it – with more than 98% of clients indicating they receive appropriate senior-level attention.
Unparalleled experience/expertise: Our team has unmatched expertise in public relations for clients across a wide range of sectors and industries and in nearly every situation and opportunity imaginable.
Budget management: Our team regularly checks client budgets to ensure we are staying on track, completing all priority work within approved budgets and working as efficiently as possible.
Client Satisfaction
Client satisfaction is important to us, and we have regularly measured it with surveys over the last decade. We recently completed our 2019 survey, with more than 70 percent of our clients responding. We are most proud of our consolidated 10-year results:
would recommend RP
say we are responsive and accessible
say we consistently meet or exceed deadlines
say we provide appropriate senior-level attention
say we work well with their staff
Client Testimonials
So what is it like to partner with RP? Hear what our clients have to say.
“The team is a first-class group of dedicated professionals with their eye on their clients’ success. We trusted their team with one of our largest undertakings – rebranding the company after our acquisition – and the team produced exceptional results.”
Todd W. Lillibridge, Lillibridge Healthcare Services, Inc.
“The RP team created an atmosphere that was very welcoming and cultivated a creative space that allowed us to collaborate and create an annual report that exceeded our expectations.”
Sheree White-Steward, The University of Chicago Medicine & Biological Sciences
“We value the firm’s collaborative and proactive approach and their acute ability to synthesize a large volume of complex information and generate concise and user-friendly communications content that engages stakeholders and helps drive business results.”
Anna Rozenich, SunCoke Energy
“They are a small, talented and nimble team of people who are among the very best PR strategists and technicians I have worked with.”
Jim Zeumer, PulteGroup
“No matter the task, Reputation Partners keeps our success top-of-mind.”
Michael Cornicelli, BOMA/Chicago
“The team has been an extension of our marketing department for more than 25 years and I continue to trust them to enhance and protect the Ingalls brand everyday.”
Susan Fine, Ingalls Memorial Hospital
Do you have a communications challenge or opportunity? We’re here to help.
