A Secondary Degree in Crisis Communications: University of Michigan’s Textbook Response

Like any organization, higher education institutions face a myriad of potential crises and issues, ranging from accreditation to on-campus crime/safety to financial concerns to diversity concerns and unionization pushes. A different headline surfaced out of the University of Michigan this past weekend. The University announced the immediate termination of its president Mark Schlissel. On the […]

Crisis Communications and COVID-19

The COVID-19 pandemic has created a continuously expanding crisis on the global stage unlike anything we’ve experience before in this lifetime. Today, organizations in every sector across the entire country are faced with the often daunting task of communicating through a crisis. While the situation is unprecedented, the core elements and fundamentals of crisis communications still apply.