Privacy Policy

Last Updated: April 6, 2023

Introduction

This Privacy Policy (“Privacy Policy”) describes the measures Reputation Partners, L.L.C. and its affiliates (“RP”; “we”; or “us”) take with regard to collecting, using, protecting and disclosing personally identifiable information (including, without limitation, name, address, telephone number, and e-mail address) that you voluntarily provide through this web site. It also describes Reputation Partners’ practices with respect to certain non-personal information, which includes tracking information collected as you navigate through this web site. We may use personal information subject to the terms of this Privacy Policy and applicable law. Please note that use of this web site constitutes your acceptance of this Privacy Policy.

Information Collection and Use

While using this site, we may ask you to provide us with certain personal information about yourself, including, but not limited to, your first and last name, email address, mailing address, phone number, and company name. The information that you provide will be retained by us and used as described in this Privacy Policy.

We collect personal information that you provide primarily to provide you with or contact you about the services or other matters described on this site.

We collect personal information to enhance your visit to this site and deliver more individualized content, marketing and/or offers. For example, we may use personal information to communicate with you regarding this Privacy Policy or regarding surveys, special events, agency news and other matters. We may combine information collected online with information we have collected through other means.

Personal information may also be collected and used on our behalf by, or shared with, service providers who assist us in the administration, hosting, operation, maintenance and/or technical support of this site or by other third party contractors we retain to assist us in the operation of our business.

We may also collect and aggregate non-personal information (information that does not personally identify you) from users of this site to analyze web site traffic, e.g., determine which web site pages are visited most frequently or what features are most attractive to users or for other reasons, and take action based on the analysis, e.g., improve the site.

At any time, if you do not wish to receive e-mails from us or you do not wish us to use your personal information, you may “opt out” by following the instructions in any promotional e-mail that you receive from us or by contacting us as described below in the section entitled, “Right to Access, Amend, Opt Out.”

Notwithstanding anything else in this Privacy Policy, including any “opt out” instructions we receive from you, we may also disclose personal information without notifying you in the following circumstances: (i) in response to subpoenas, court orders, or legal process, or to establish or exercise our legal rights, defend against legal claims, or comply with our other contractual or legal obligations; or (ii) when we believe it necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Use, and/or to protect our rights and property or those of others with which we do business. In addition, we may share your information in the event that RP is subject to mergers, acquisitions, joint ventures, sales of assets, reorganizations, divestitures, dissolutions, bankruptcies, liquidations or other types of business transactions. In these types of transactions, personal information may be shared, sold or transferred, and it may subsequently be used by a third party.

How We Gather Information

Log Files

As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

Cookies/Pixels

We, along with our service providers, use cookies and similar technologies known as “pixel tags”, “web beacons” or “clear GIFs” on our web site. Cookies are small text files that a web browser uses to store certain data which helps us to identify your preferences and to optimize your experience on our Web Sites. Pixel tags, web beacons or clear GIFs are small electronic images (often a single pixel (1×1) that are ordinarily not visible to web site visitors and may be associated with cookies on the visitor’s hard drive) used by our service providers on our web sites as part of our advertising program which helps us display customized advertisements to you based on your browsing behavior and to evaluate the effectiveness of our program.

We use third-party tracking services, such as Google Analytics, that use cookies to track non-personally identifiable usage and volume statistics about visitors to this site for the purpose of understanding how those sites are used as well as targeting advertising and marketing materials to you. By using this web site, you consent to the processing of data about you by Google and other analytics providers in the manner and for the purposes set out above. For more information regarding Google Analytics please visit Google’s web site, and pages that describe Google Analytics, such as www.google.com/analytics/learn/privacy.html.

Behavioral Advertising

We may use your personal information and interaction information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

– Facebook: https://www.facebook.com/settings/?tab=ads

– LinkedIn: https://www.linkedin.com/mypreferences/d/categories/ads

– Google: https://www.google.com/settings/ads/anonymous

– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do Not Track Protocols

The major browsers have attempted to implement the draft “Do Not Track” (“DNT”) standard of the World Wide Web Consortium (“W3C”) in their latest releases. As this standard has not been finalized, the web site is not compatible with DNT and so we do not recognize DNT settings.

Social Media Plugins

Social media plugins are plugins that enable you to ‘share’ content with friends through social networks, such as Facebook and Twitter or similar service providers. We do not control the setting of these cookies. If you are a user of the services of any of those service providers and would like to know more about what kind of data may be collected through such social media plugins and how such data may be used by the respective service provider, please check the privacy policy of those service providers.

Links to Other Sites

To the extent that this site contains links to other sites that are not owned or controlled by Reputation Partners, please be aware that we are not responsible for the privacy practices of those other web sites. We encourage you to be aware when you leave this site and to read the privacy statements and policies of each and every web site that collects personal information.

Security

We follow generally accepted industry standards designed to protect the personal information we receive from unauthorized access or disclosure. No method of electronic transmission, storage or security is 100% reliable.

Right to Access, Amend, Opt Out

If you would like to know the personal information in our possession about you, if your personal information changes, or if you no longer want us to use your personal information, such as to opt out of receiving electronic communications from us (except as expressly provided above), please contact us via e-mail at [email protected], or via postal mail at: Reputation Partners, 10 S LaSalle Street, Suite 1140, Chicago, IL 60603. Except as required by applicable law, please allow up to thirty days for a response. Please note that we may ask for additional information in order to authenticate your identity and/or request. Our sole obligation, unless otherwise required by law, shall be to exercise commercially reasonable efforts to comply with your request.

Data Retention

In general, we will retain your information for the period necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is permitted or required by law. If you wish to request that we no longer use your information to provide you services, please contact us at [email protected]. We will otherwise retain and use your information as necessary to fulfill the purposes for which it was collected and otherwise to comply with our legal obligations, resolve disputes, and enforce our agreements.

International Users

This is a United States (U.S.)-focused web site. The web site is not directed to users outside of the U.S. and is administered from the U.S. To the extent information is provided through the web site, it may be uploaded to a cloud and/or transferred to the U.S. for processing. By providing information to the web site you consent to the transfer to, and processing and/or use of the information in the U.S. and/or through a cloud. In the event you utilize the web site from outside of the U.S., you consent to the uploading of any information to a cloud and the transfer of the information to the U.S.

State Privacy Notices

The laws of certain states (for example, California) provide residents of those states a number of rights as they relate to personal information. Pursuant to these state laws that may apply to you, we make the following disclosures regarding the personal Information we have collected in the last 12 months:

Category of Personal Information	Category of Source from which Data is Collected	Purpose of Collection	Category of Third Parties to whom Data is Disclosed
Identifiers such as name, email address, phone number, physical address	Directly from users	To operate and support the web site and our services; to communicate with users and process and manage your transactions with us; to market and promote our services; and to support our electronic and digital programs	Service providers, business providers, and affiliated organizations
Network activity data and other automatically collected information such as IP address, device type, browser type, traffic data	Cookies and other tracking technologies	To conduct data analysis, audit, security, and fraud monitoring and prevention activities; to monitor and improve the web site and our services; to identify usage trends; to determine the effectiveness of our service promotions; and for other marketing purposes	Service providers and business providers

We have not sold consumers’ personal information in the 12 months preceding the effective date of this Privacy Policy. However, we do allow certain third-party advertising partners to collect information about the users of the web site for the purposes of serving ads that are more relevant, for ad campaign measurement and analytics, and for fraud detection and reporting. This activity can be considered a “sale” under certain state laws.

In addition, the rights you may have under applicable state laws may include, among others, the “right to know”, the “right to delete”, the “right to correct”, and the “right to opt out”.

Right to Know. You may request that RP provides you the specific pieces of personal information that RP has about you; categories of personal information the agency has collected about you; categories of sources from which the personal information is collected; categories of personal information that RP sold or disclosed for a business purpose about you; categories of third parties to whom the personal information was sold or disclosed for a business purpose; and the business or commercial purpose for collecting or selling personal information.

Right to Delete. Certain state laws give residents a limited right to request deletion of their personal information. However, this right is limited by a number of exceptions. Fundamentally, if RP has a permissible need to retain personal information, we are not under an obligation to delete such information, even when requested. Generally, we retain personal information so we may provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between us and you; detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity; enable solely internal uses that are reasonably aligned with your expectations based on your relationship with RP; comply with a legal obligation; or otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information. As such, we generally do not accept requests to delete personal information in its entirety. However, we will respond to requests to remove personal information from some of our systems as a part of a request to close or otherwise disable a membership account.

Right to Correct. Certain state laws give residents the right to request correction of any inaccurate personal information we maintain about you.

Right to Opt Out. You may choose to opt out of the sharing of your personal information with third parties for marketing purposes at any time by submitting a request in writing to our contact address below or using one of the Opt Out tools noted in the “Behavioral Advertising” Section above. Please note that this opt out does not prohibit disclosure made for non-behavioral advertising purposes.

Designating an Authorized Agent. Certain state laws permit residents to designate an agent to manage their rights under those laws. If you would like to designate an agent to manage your privacy preferences, you may do so using the mechanisms noted below under “Exercising state privacy rights”.

Non-discrimination. Certain state laws do not permit RP to discriminate against you because you exercised any of your rights under this section, including, but not limited to, by: denying you access to our services; charging different prices or rates for our services, including through the use of discounts or other benefits or imposing penalties; providing a different level or quality of our services; or suggesting that you will receive a different price or rate for our services or a different level or quality of services.

Exercising state privacy rights. If you are a resident of any state affording you the rights described in this section and would like to exercise any of your rights, you may do so by emailing us at [email protected] or 312.222.9939. You may also contact us at the mailing address set forth above. Please note that with respect to any request we reserve the right to seek additional personal information in order to verify your identity and your or your agent’s rights to the data subject to your request.

Children

We do not knowingly collect or solicit personal information from any child under 16 years of age. If you believe that a child under the age of 16 has provided us with personal information, please contact us at the address listed below so that we may take appropriate action.

Careers

Information about potential employment opportunities with RP can be accessed from the “About Us” section of this website. RP is an equal opportunity employer. Information provided through the careers section will be used to process employment applications, including by assessing qualifications, verifying information, conducting reference or other employment-related checks (if you submit an application for employment). Applicants may exercise their rights under this Privacy Policy in the same manner as set forth above.

Changes to this Privacy Policy

RP reserves the right to change this Privacy Policy at any time by posting revisions to it on this site. Please check this page periodically for changes. The date this Privacy Policy was last updated is identified at the top of the page. Your continued use of this site following the posting of changes to this Privacy Policy will mean that you accept those changes.

Reputation Partners

10 S LaSalle St., Suite 1140

Chicago, IL 60603

312.222.9939