We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.
The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ...
Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.
Simon Property Group
Simon Property Group is an American real estate investment trust that invests in shopping malls, outlet centers, and community/lifestyle centers. It is the largest owner of shopping malls in the United States and is headquartered in Indianapolis, Indiana.
Reputation Partners served as the 24/7/365 crisis response agency of record for Simon Property Group (NYSE: SPG), the multi-billion-dollar real estate investment trust that operates or invests in retail properties globally. After years of relying on a multi-agency model for support, the company engaged our team in 2018 to serve as its sole crisis agency and to provide continuity to the company’s response across its more than 200 property footprint.
To ensure a cohesive approach, the team implemented the following tactics:
We addressed nearly every conceivable issue facing the company across its properties, including shootings, fights, carjackings, alleged rape, homicide, suicide, overdose, minor and major thefts, property damage (water leaks, power outage, fires), racial profiling, protests, customer complaints, bomb threats, active shooters, harassment and suspicious packages, among many other issues.