In August, we unpacked the shifting world of crisis communication–spotlighting Cracker Barrel’s brand backlash, Microsoft’s employee activism, and the evolving playbook for corporate apologies.

In July, we saw how crisis communication demands clear, coordinated responses, contrasting Qantas’ effective cyber-attack management with Carnival Cruise Line’s missteps, how the evolving digital landscape highlights comms teams driving creative initiatives, leveraging AI’s growing influence and much more.