Employee Communications

When employees don’t feel heard, internal issues mount. Organizations should focus on channels and communications vehicles that inspire and motivate.  Together we’ll separate what adds value from what contributes to information overload.  We’ll help you find the sweet spot and stay there.

Messages must be simple, focused, leader driven and consistent. Our process will bring to life your organization’s internal voice with messages that build a culture of respect, empathy and appreciation at its core. Our approach builds unity in complex times, aligns your employee base with organizational goals and bridges generational divides. 

The right tools ensure a cohesive communications cadence. An editorial calendar that aligns messages from key functions — such as HR, supply chain, IT and R&D, among others — with timely company milestones — quarterly earnings, product launches, customer wins — is an essential tool to maintain a steady drumbeat of employee communications. Communications must also build and strengthen a culture that celebrates success while addressing issues that matter to employees in areas like compensation, staffing, scheduling and advancement, while providing organizational support for mental health and well-being.

The mix of vehicles utilized needs to reflect advances in internal communications tech and tools that put employees and their communications preferences front and center. This includes the integration of AI, AR and VR, mobile-centric communication, video and multi-media communication, and platforms that deliver personalized and targeted messaging.

What’s the best way to drive engagement? By putting in place an effective leader communications strategy that aligns messaging with action. Our unique approach integrates real-time listening and response so that executives and rising leaders are equipped to see their own organization through the lens of team members at every level. This direct line of sight leads to more authentic two-way communications and increases employee engagement.

We develop measurement tools that demonstrate the impact and enable refinement of ongoing communications. We design custom dashboards to capture the impact of internal communications on engagement, retention, and commitment. The dashboard will enable the internal communications team to update executive leadership on their progress and set the stage for future investments in the function and its goals as needed.